Welcome to the KOL Social Subscription Memberships FAQ section. Here, you’ll find answers to common questions about our various membership options, including Print-Only, Digital-Only and Print + Digital plans. Whether you’re curious about how to manage your subscription, the benefits of each membership level, or the process for cancelling your membership, this guide provides all the information you need to make the most of your KOL Social experience. If you have any further questions, our customer support team is always here to assist you.
Subscription Membership FAQs
The KOL Social Digital Membership includes a 12-month subscription to KOL Social’s digital editions, unlimited access to all content on thekolsocial.com, exclusive access to the KOL Social Digital Library, and member-only perks such as bespoke discounts and handpicked gifts.
Once you subscribe, you can access the digital editions directly through thekolsocial.com using your account. Simply log in to your account, and you’ll be able to read the magazines online.
No special software or app is required. You can access the digital magazines directly through your web browser on any device.
New digital editions are released quarterly. As a member, you will receive early access to each new issue as soon as it’s published.
Member-only perks include exclusive discounts on selected products and services, as well as handpicked gifts curated specifically for members.
During the checkout process, you’ll have the option to enter your discount code. Simply enter it in the provided field, and the discount will be applied to your purchase.
The exclusive archive access is tied to your membership. You will have full access to the KOL Social Digital Library for as long as your membership is active. Once the membership expires, access to the archives will be discontinued.
Yes, the KOL Social Digital Membership can be gifted. You would need to provide the recipient’s details during the purchase process, and they will receive instructions on how to activate their membership.
Yes, as a member, you will receive notifications via email when a new digital edition is released, ensuring you’re always the first to know.
If you need to cancel your KOL Social membership, follow these steps:
Log in to Your Account: Visit the KOL Social website and log in to your account.
Navigate to Subscription Settings: Find the “Subscription & Billing” section within your account dashboard.
Select ‘Cancel Subscription’: Choose the option to cancel your membership. If you have digital access, it will continue until the end of your current billing cycle, after which it will be terminated. Print subscribers will receive issues until their membership expires.
Receive Confirmation: You’ll receive an email confirming your cancellation. No further payments will be taken.
The discounts and gifts vary, but they are curated to match the interests of KOL Social members. This could include discounts on fashion, beauty products, event tickets, and more, as well as exclusive gifts.
Yes, the membership is set to auto-renew after the 12-month period. You will be notified prior to the renewal and can cancel at any time if you do not wish to continue.
Yes, your membership allows you to access the digital content on multiple devices. Whether you’re on your phone, tablet, or computer, you can log in and enjoy the content seamlessly.
Access to exclusive content is granted immediately upon completing your membership sign-up. You can start exploring the digital editions and archives right away.
If you forget your login details, you can easily recover them by clicking on the “Forgot Password” link on the login page. Follow the instructions to reset your password, and you’ll regain access to your account.
Yes, you can upgrade your membership or switch between tiers by accessing your account settings. Any changes made will be reflected immediately, and you will receive a pro-rated charge or refund based on your current membership plan.
Currently, there is no trial period available for the KOL Social Digital Membership.
The KOL Social Digital Library includes past issues of KOL Social magazine, exclusive articles, special features, and other curated content that is only available to members.
As a member, you will receive notifications about new issues before they are made available to the public. You can access these issues directly from your account as soon as they are released.
No, there are no limitations. As long as your membership is active, you will have ongoing access to all digital magazine editions, including new releases and archived issues.
